The Warehouse Specialist - Weekend (Friday- Sunday 5 AM - 5:30 PM) directly supports the Operations Staff by performing multifaceted and specialized duties, including order allocation, shipment confirmation and customer support. Maintain various databases which relate to operations, enter new data and ensures data integrity, reconcile all data discrepancies, and prepare all documents and physical assignments vital for shift to perform efficiently. Along with Team Lead, prepares all documents and physical assignments vital for the shift to perform efficiently and productively every day. Cross trains and assists management with back up of Operations Specialists for other departments within the Facility. Help in achieving departmental objectives pertaining to safety, operations, and financial performance. Assist in any training for other back-up functions within the receiving department. Handle multiple databases related to incoming operations. Input new data and ensure data accuracy. Resolve all data inconsistencies within JDE and WMS (Swiss log). Collaborate with other departments and management to identify and address customer needs/resolve issues related to incoming shipments. Schedule critical receipts and ensure timely resolution upon prioritization. Search and retrieve FDA & Customs Releases for Overseas Containers before posting receipts via Danzas website & Carmichael, Expeditors and DHL. Validate that product being received from 3rd party logistics are approved vendors on Trackwise. Receiving Specific Duties include responding to inquiries from key collaborators in relation to receiving status and tracking within 2 hours from receipt, answering all incoming calls and inquiries, planning the receiving department's workload for the next day before end of shift, releasing and printing shipping daily workload in support of Team Lead, maintaining and updating Tier I Board with key performance indicators for Receiving with Team Lead and Supervisor, running reports as needed for area, preparing month-end report for department as needed, researching receiving failures, requesting and reprinting/faxing missing packing lists from vendors/origin, creating receipts via packing list obtained from trailer, creating code/lot numbers from packing list & verifying Holds via FCA Tracking System, confirming trailer information via Trailer Que to access arrival date & time, accessing Vendor Approval via Global Supplier Quality (GSQ) for all Vendors, confirming product Expiration Date is acceptable, filing all receipts, problem receipt resolution including shipments from outside Vendors, no po#, incorrect po#, no packing list, resolving discrepancies, researching PO discrepancies via JDE, ensuring Baxter requirements are notated on packing list, retaining file for pre-notification packing list via email, assisting in scheduling LTL appointments, adjusting estimated date of arrivals, assisting in maintaining departmental goals, assisting in training for Back-ups, submitting Daily Summary Report. International Specific Duties include scheduling loads per the defined Shipping Schedule, creating and printing documents vital for material handlers to use for assembling shipments, scheduling Inbound Receipts, performing quality hold checks for all inbound finished good receipts, coordinating and reporting on all FCA’s and Local Holds. Requirements include high school graduate or equivalent (Associate’s or Bachelor’s preferred), 1-5 years’ experience in Order Management/Customer Service, experience working with a Warehouse Management System, 3+ years of experience in a distribution environment, experience operating powered industrial equipment preferred, strong interpersonal, leadership and communication skills, ability to work independently, proficiency in MS Excel including writing formulas, pivot tables and V Lookups, excellent communication skills both oral and written, ability to implement change, ability to prioritize and handle multiple ongoing issues, meet deadlines, connect with senior management, strong analytical skills and experience with spreadsheets and word processing applications, proven record of interpersonal and leadership skills with ability to interface well with other departments and lead efficiently in a team environment.
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