Job Description

Assistant Property Manager

The Assistant Property Manager supervises and supports a regional portfolio of facility, office, retail, apartment, or similar commercial or residential spaces. The Assistant Property Manager is expected to travel to conduct site visits and inspections, to be hands on in performing work, to supervise and coordinate on-site staff and contractors/vendors, execute a preventive maintenance program, procure materials, supervise day-to-day maintenance and janitorial duties of the property, and perform budget tracking. This person is also expected to determine the need and extent of service, equipment required, type and number of operation and maintenance personnel needed, and to perform and assign work. Must be committed to enhancing operational efficiency, driving revenue growth, and fostering strong client and tenant relationships while ensuring compliance with local laws as well as industry regulations and standards. Establish excellent relationships with all tenants to quickly resolve needs that may arise and maintain the highest levels of tenant satisfaction. Proactive extrovert that enjoys and excels at fostering relationships and a community environment.

The base salary is aligned with market data and is estimated between $70,000 to $110,000 with the ability to achieve additional compensation through bonus. This salary range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity.

Responsibilities

1. Responsible for the routine, scheduled maintenance & on-call work orders for a regional portfolio of buildings in the greater NYC area.
2. Inspects facility or building equipment daily to determine need and extent of service, cleaning or maintenance required.
3. Prioritizes work to ensure building occupant's needs are met in a timely fashion and assigns work requests to appropriate personnel to perform required maintenance, servicing and repairs. May also perform some repairs and servicing.
4. Respond to tenant requests and needs and coordinates with Property Management and building staff to resolve the issues.
5. Visits with building occupants to ensure that their needs are met and solicits suggestions for improvements.
6. Coordinate and participate in training on maintenance, safety, equipment and systems.
7. May directly or indirectly supervise both skilled (plumbing, carpentry, painting, electrical, mechanical, maintenance) and unskilled staff (cleaning, moving, dispatch, security) and assign them to perform facility/building and site maintenance, repairs, cleaning, and servicing.
8. Develops, implements, and oversees a preventive maintenance program for all facilities and equipment.
9. Coordinates, oversees, and directs vendors and contractors performing servicing, repairs, and construction on site.
10. Compiles records of labor and material cost for operating building and issues cost reports to supervisor.
11. Maintain, open and close buildings work orders in the department's computerized maintenance management system (CMMS).
12. Respond to and direct emergency response to portfolio critical incidents.
13. Monitor & enforce terms of all lease agreements, the billing & collection of rents and other tenant charges in compliance with leases
14. Assist with the selection and performance of vendor services, including preparation of requests for proposals and service agreements.
15. Monitor vendor performance to ensure compliance and standards established in the service agreement are being met.
16. Assist with coordination and supervision of building staff, including oversight of scheduling and facilitating maintenance with engineers, janitorial staff, and third-party vendors.
17. Create purchase orders and track, code and process invoices using accounting system.
18. Assist and coordinate preparation of client monthly management report package.
19. Document and track all certificates of insurance from vendors and tenants.
20. Maintain accurate and pertinent information for vendors and tenants.
21. Prepare correspondence and memos to tenants and vendors.
22. Establish and maintain positive relationships with internal and external tenants and vendors.
23. Perform other related duties as requested.

Qualifications

• 4-year college degree or technical/vocational degree/certification required.
• A minimum of 3 to 5 years of experience in commercial or residential maintenance, repair, or equipment servicing including at least 2 years of supervisory experience.
• General knowledge of all construction trade types (carpentry, plumbing, painting, electrical, mechanical, etc.).
• Hands-on ability to supervise building mechanical systems, equipment, and fire systems plus strong HVAC background.
• The ability to promptly and successfully respond to client and tenant issues and work requests.
• Experience in conducting building inspections, correcting deficiencies and follow-up.
• Excellent organizational, communication and time management skills.
• Ability to handle multiple priorities with efficiency and accuracy with a commitment to maintaining high building standards.
• Excellent customer service skills.
• Proficient in C.M.M.S. including Angus, Facility360 or similar. Yardi, Microsoft Word, Excel, PowerPoint, and Project are helpful.
• Sprinkler/Standpipe Certification S12 / S13 / S95 Certificates of Fitness. Fire Life Safety Director (FLSD) - F89 Certificate of Fitness; High Pressure Boiler Operator license are a plus.
• Siemens BMS software system or equivalent BATC control system experience is a plus.

Workplace Type

On-Site

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees:

• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)

Work-Life Balance:

• Competitive paid vacation days
• 2 personal/wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving

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